Sun Devil Fire & Security
Openings>> Service
Manager
Service Manager
Summary
Title: Service Manager
10: 1034
Department: Operations
10: 1034
Department: Operations
Description
This position is responsible for providing
vision, leadership, and direction to the service teams by developing and
implementing
action plans to meet company objectives, Responsibilities also include sales, service, and administrative functions to grow the
service business.
action plans to meet company objectives, Responsibilities also include sales, service, and administrative functions to grow the
service business.
ESSENTIAL DUTIES AND Responsibilities include the following. Other duties may be assigned as
necessary.
1. Collaborates with President and Director of Operations to
establish revenue goals and objectives and ensure that
teams and team members obtain their targets.
2. Recruit, hire, train, evaluate, and discipline technicians
and apprentices.
3. Be proactive with the Sales Team to build customer base to
generate profitable, sustainable business.
4. Maintain customer, contractor, and vendor relationships.
5. Prepare and monitor annual budgets.
6,
leads by developing operational goals, establishing accountability, follow up
and performance improvement among
service team members.
service team members.
7. Ensure compliance with company safety programs and ensure
that employee training is thorough and up-to-date.
8. Abide by Federal, State, and local laws and regulations as
well company procedures for the handling of all human
resource issues.
resource issues.
PERFORMANCE MI!;ASUREM.ENTS
1. Sales revenue, gross margin and gross profit.
:;to Customer and tech issues resolved quickly and with a
win-Win outcome.
3. Good communication and coordination exist.
Assistance and support are provided as needed.
SUPERVISORY R.ESPONSIBILITIES
Supervises all service team managers and
supervisors.
QUALIFICATIONS To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions,
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions,
EDUCATION and/or Experience
Associate or Bachelor’s degree preferred.
Equivalent work experience in the fire and security industry may be
substituted.
Preferred
Preferred
At tease ten years of directly related experience in
fire and security sales and service,
REQUIRED KNOWLEDGE
Knowledge of security Systems and/or
sprinkler installation. Project Management. Excel, Word, and Outlook.
Familiarity with
basic accounting concepts. Typing or keyboarding experience required.
basic accounting concepts. Typing or keyboarding experience required.
SKILLS/ ABILITIES
Planning and organizing
Strong leadership ability
Strong cost control
Management skills
Management skills
Customer relationship skills
Ability to read CAD drawings
Attentive to detail and accurate.
Ability to read CAD drawings
Attentive to detail and accurate.
Cooperative and willing
to assist others.
Able to use computer applications.
Able to use computer applications.
PHYSICAL DEMANDS/ WORK ENVIRONMENT; The physical demands described here
are representative of those that must be
met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable Individuals with disabilities to perform the essential functions.
met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable Individuals with disabilities to perform the essential functions.
Physical requirements
include the ability to climb a 16/24-foot ladder, lift 45 pounds, work from the
rooftops of multi-story
buildings and ledges and perform manual installation operations outdoors.
buildings and ledges and perform manual installation operations outdoors.
Requires outdoor work in temperatures that can be hot and also working
indoors in an office environment.
APPLY AT http;/Isundevilfire.applicantstack.com/x/openings
APPLY AT http;/Isundevilfire.applicantstack.com/x/openings
